Privacy Policy

Your privacy matters to us. Learn how we protect your information.

Privacy Policy

Last Updated: January 1, 2025

1. Introduction

velvetspeedgo ("we," "our," or "us") operates the Zombie Tsunami website at velvetspeedgo.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and email address (when you contact us or subscribe to newsletters)
  • Contact information (when you fill out contact forms)
  • Feedback and correspondence (when you communicate with us)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website addresses

3. How We Use Your Information

We use collected information for the following purposes:

  • To provide and maintain our website and services
  • To respond to your inquiries and provide customer support
  • To send you newsletters and updates (with your consent)
  • To improve our website and user experience
  • To analyze website usage and performance
  • To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your choices and settings

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist in website operations
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

  • Contact form data: 2 years
  • Newsletter subscriptions: Until you unsubscribe
  • Analytics data: 26 months
  • Legal compliance data: As required by applicable laws

8. Your Rights

Under Australian Privacy Principles and GDPR (where applicable), you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability (receive your data in a structured format)
  • Withdraw consent (where processing is based on consent)

9. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Complaint Process

If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable privacy laws, you may lodge a complaint with:

  • Our Privacy Officer at support@velvetspeedgo.com
  • The Office of the Australian Information Commissioner (OAIC)
  • Your local data protection authority (for EU residents)